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How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

We only accept Paypal / VISA / Master / UnionPay
America Express / JCB.

Payment is expected within 5 days from the end of the auction.
We send all the items are based on your address when you join in "pinkylens".
Therefore, please make sure your address is valid.


International Buyers Please Note

Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer’s responsibility.
Please check your country’s custom office to determine
whether these additional costs will be prior to bidding / buying.

Shipping

  • Shipping Method : Other
  • Shipping Area : WorldWide
  • Shipping Rate : Conditional Free : $5 will be charged for shipping, if your order amount is less than $35.
  • Delivery Time : 10 - 25 days
    • AREA
    • COUNTRY
    • TIME
    • North-east asia
    • Japan,China,HongKong etc.
    • 6~15 days
    • South-ease asia
    • Thailand,Singapore etc.
    • 6~15 days
    • Oceania
    • Australia,New zealand etc.
    • 10~15 days
    • North america
    • United states,Canada
    • 10~15 days
    • Europe
    • United Kingdom,France
    • 10~15 days
    • South-west asia
    • Israel,Saudi arabia
    • 10~20 days
    • Latin America
    • Brazil,Argentina
    • 20~30 days

      It may be delayed due to special circumstances.
      The items will be shipped to buyer's ebay address.
      Please make sure your Ebay address is your Shipping address when you pay.
      Therefore, please make sure that that shipping time is ok for you before placing an order.
      Items are generally shipped on next business day after payment has been verified (Sat. & Sun. excluded).
      We also supply with EMS express shipping, but you need pay more money for express shipping.
      If you need express shipping service, please contact us before order.

    Returns & Exchanges

    If Products have problem (broken etc) after receive from shipper,
    As soon as, Report to shipper and must be confirm damage report.

    and

    Send me damage report and problem products photo with packaging box status.
    We need evidence to claim to shipper.
    No have evidence (2 kinds), We can not accept refund and exchange.
    Thank you.

    Refunds

    It takes 3-5 business days to issue a refund for a returned or cancelled order.
    Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

    Other

    Pending period for reward store credit:
    Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

    Requirements:
    If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
    The maximum store credit you can spend on one order is “max_mileage.”

    Cancellation of store credit:
    Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.


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    WORLD SHIPPING

    PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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